white

Payment & Delivery

We choose our partners in order to offer you the lowest rates, the fastest and more reliable service. You can choose between two different kind of shipping:

-Standard
-Priority

Delivery times change according to the shipping method chosen as follows:

 

Delivery times (business days)

Standard shipping Priority shipping
Italy 1-2 -
Belgium, France, Germany, Luxemburg, Netherlands 2-3 1
Czech Republic, Denmark, Finland, Hungary, Liechtenstein, Poland, Portugal,Spain, Sweden, Switzerland, UK 4-6 1
Austria, Gibraltar, Greece, Ireland, Monaco, Norway 4-6 2-3
Estonia, Latvia, Lithuania, Malta, Slovak Republic, Slovenia 7-9 2-3
Bulgaria, Romania,Turkey 7-9 4.5
HongKong, Israel, Japan, Mexico, Saudi Arabia, Singapore, Taiwan, United Arab Emirates 4-6 2-3
Australia, New Zealand 7-9 4-5
USA, Canada 4-6 1

Please allow up to 2 business days for order processing before the items to be shipped.

We're taking a summer break starting August, 11th.
Order placed after Aug. 10th will be processed on Aug., 25th

Delivery times are based on carriers' tables: any delivery problem due to wrong addresses or recipient name, recipient absence at the moment of delivery or customs lag can delay the delivery. Always complete your delivery address with a reachable telephone number.

 

The cost of delivery will always be displayed in your shopping cart as you add items and before you confirm payment. Please always remember to re-check produtcs and shipping costs after you confirm your delivery address.

Shipment costs are based on the total value of purchased items and delivery country as follows:

 

Shipping costs - Standard

Order amount (EUR/USD)
0-50 50-150 150-300 300-500 >500
Italy 6,90 EUR 9,90 EUR 14,90 EUR 14,90 EUR 14,90 EUR
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Luxemburg, Netherlands, Portugal, Spain, Sweden, United Kingdom 9,90 EUR 14,90 EUR 19,90 EUR 24,90 EUR 29,90 EUR
Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovak Republic, Slovenia 9,90 EUR 14,90 EUR 19,90 EUR 24,90 EUR 29,90 EUR
Gibraltar, Liechtenstein, Monaco, Norway, Switzerland 9,90 EUR 14,90 EUR 19,90 EUR 24,90 EUR 34,90 EUR
Australia, HongKong, Israel, Japan, New Zealand, Saudi Arabia, Singapore, Taiwan, Turkey, United Arab Emirates 24,90 EUR 34,90 EUR 44,90 EUR 64,90 EUR 79,90 EUR
Usa, Canada, Mexico  14.90 USD 19.90 USD 24.90 USD 39.90 USD 49.90 USD

 

Shipping costs - Priority

Order amount (EUR/USD)
0-50 50-150 150-300 300-500 >500
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Luxemburg, Netherlands, Portugal, Spain, Sweden, United Kingdom 14,90 EUR 19,90 EUR 29,90 EUR 34,90 EUR 44,90 EUR
Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovak Republic, Slovenia 19,90 EUR 29,90 EUR 49,90 EUR 89,90 EUR 99,90 EUR
Gibraltar, Liechtenstein, Monaco, Norway, Switzerland 19,90 EUR 24,90 EUR 39,90 EUR 49,90 EUR 79,90 EUR
Australia, HongKong, Israel, Japan, New Zealand, Saudi Arabia, Singapore, Taiwan, Turkey, United Arab Emirates 34,90 EUR 49,90 EUR 69,90 EUR 99,90 EUR 99,90 EUR
Usa, Canada, Mexico  19.90 USD 29.90 USD 39.90 USD 59.90 USD 79.90 USD

 

Remote areas

An extra delivery charge may apply in case of shipments to remote areas; you’ll be informed by e-mail if this extra cost apply to your delivery address and you will be asked to pay for this extra charge. If you don’t agree to pay the extra charge, you can cancel your order by e-mail within 24 hours and get refund for it. You can browse the list of remote areas here

Taxes

For purchases delivered outside the E.U tax area the Italian Vat rate (currently 22%) will be deducted during the checkout process. However, you are responsible for all your country’s local/national taxes due and any costs incurred pre-delivery (import duties included). Please check these requirements with the relevant authority before placing an order.

Returns
If you are not satisfied with our products, you can always decide to return the items within 14 days after receipt. In this case you must alert us immediately and send it back to us within 14 days after receipt. The costs of returning goods to us shall be borne by you.

Warranty
Any damages, wrong deliveries and shortages must be notified to us in writing at our contact address within 24 hours of receipt of delivery. It is essential all packaging is retained in these circumstances otherwise this will negate any action we can take to remedy the situation.

Security

Payment can be made through PayPal circuit or using the supported Credit Cards. Please note that your credit card information is never kept on the Miho Unexpected Shop servers. It is never at risk since it does not reside in any customer order history on Miho Unexpected Shop’s servers.

For any further information, please read our terms and conditions